Christmas Delivery Dates

Standard Delivery: Order by December 14 for best chance of delivery before Christmas

Express Delivery: Order by December 17 for best chance of delivery before Christmas (Excludes Fragrance Diffusers & Hand Sanitisers)

Delivery Delays

Due to increased demand and social distancing in our fulfillment warehouse orders are taking longer than usual to be dispatched. Social distancing and a reduction in air freight capacity is also causing a delay across the AusPost and Startrack networks, with deliveries to some areas delayed an additional 7-10 business days from the normal delivery time frame (usually 2-7 business days from dispatch).

Please note these timings are an estimate only and you may experience longer delivery times due to AusPost or Startrack delivery issues that are unforeseen or unavoidable beyond our reasonable control. For up to date information please refer to the AusPost website here: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#deliveries

Please understand the above is subject to change as the situation is evolving daily, however we will do our best to keep our customers informed.

 

How do I track my delivery?

Once your item has been shipped you will receive an email from us with your tracking details. If you haven't received this, please check your junk mail. If you need to get in contact with us about the whereabouts of your order, please email help@circahome.com.au.

 

How long does express shipping take?

Due to COVID-19 and delays across the AusPost network express delivery may take up to 5 business days.

*All delivery timeframes are an estimate only and Circa Home will not be liable to you for losses suffered or incurred due to delivery delays.

Orders placed before 9:30am AEDT will be shipped that same day and delivered within three business days, depending on your location. Orders placed after 9:30am AEDT Friday, on Saturday or Sunday will be dispatched on Monday and delivered within three business days.

 

How long does standard shipping take?

COVID-19 Update: Please be aware that there are delays across the AusPost and Startrack delivery networks and your parcel may take a little longer than usual to arrive. Please see here for more information.

*All delivery timeframes are an estimate only and Circa Home will not be liable to you for losses suffered or incurred due to delivery delays.

2-7 business days, depending on your location in Australia. For an estimate, visit the Australia Post website and enter '2164' (Wetherill Park) in the 'From' field. Please note, orders containing a Fragrance Diffuser may take an additional day, due to being delivered via Startrack couriers.

 

How much is shipping?

Australia Standard Delivery is $9.95, or free for orders over $50.

Please note orders contaning a Fragrance Diffuser or Hand Sanitiser are not eligible for free shipping. Due to the high alcohol volume these products are considered Dangerous Goods and must be sent via courier. A $9.95 delivery surcharge will apply.

Australia Express Delivery is $14.95.

Please note orders containing a Fragrance Diffuser or Hand Sanitiser are not eligible for express.